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Transition Issues From Blue Shield to Anthem Blue Cross and OptumRx

February 1, 2017

As of Jan. 1, Anthem Blue Cross became the administrator for medical, behavioral health, and prescription drug benefits for UC’s preferred provider organization (PPO) medical plans. If you are a UC PPO member, you should have received a new ID card from Anthem Blue Cross. Please provide your new ID card to your pharmacy and your medical and/or behavioral health providers.

While UC has worked to minimize disruptions for members, technical difficulties during the enrollment transition have led to problems for some.

More about the transition is on the latest edition of Panorama.